Shipping and Return policy

Secure Payments

We offer 100% secure and trusted payment processing through PayU Money.
We accept Net Banking, all major Credit Cards, and Debit Cards across India.


Domestic Shipping Policy (India)

  • We ship anywhere in India.

  • Orders are dispatched within 1–3 working days after order confirmation.

  • Orders placed before 1:00 PM on a working day are usually shipped the same day, subject to:

    • Payment confirmation

    • Card security checks

    • Stock availability

  • Orders placed after 1:00 PM, on Sundays, or on public holidays will be shipped on the next working day.

Delivery Time

  • Estimated delivery time: 5–10 working days, depending on location.

  • Rural and remote areas may require additional delivery time.

  • Orders cannot be shipped to PO Boxes or military addresses.

  • Orders involving engraving or customization will be dispatched within 10 working days.

Order Tracking

  • Tracking details will be shared via email and/or SMS once the order is shipped.


Order Cancellation Policy (By Customer)

  • Orders can be cancelled within 6 hours of placing the order without any penalty.

  • To cancel an order, please:

  • Refunds for eligible cancellations may take up to 21 days to reflect.

Important Notes

  • Cancellation requests made after 6 hours will not be accepted.

  • If the order has already been processed, it cannot be cancelled.

  • The decision of Yuvan Trading Company regarding cancellation shall be final and binding.

Perishable Products

  • Cancellation of perishable items is not allowed once the order is placed.

  • Any cost incurred will be borne by the customer.


Order Cancellation by Yuvan Trading Company

Yuvan Trading Company reserves the right to cancel or refuse any order in cases such as:

  • Incorrect product pricing

  • Stock unavailability

  • Serviceable area limitations

  • Any other unavoidable reason

In such cases:

  • A 100% refund will be issued

  • The customer will be notified accordingly

If a delivery fails due to incorrect or incomplete address details provided by the customer, any additional delivery cost will be charged to the customer.


Replacement & Return Policy

Eligible for Replacement (Within 7 Days)

Replacement requests are accepted within 7 days of purchase, except for the following:

Not Eligible for Return/Replacement

  1. Perishable products

  2. Gift certificates

  3. Used or opened items

  4. Items not returned in original condition

  5. Damaged items returned to us

  6. Products delivered outside India

  7. Products or spare parts (except in case of manufacturing defect or wrong item delivered)


Replacement Conditions

  • Replacement is applicable only if:

    • Item is damaged during transit

    • Manufacturing defect is found

    • Wrong product is delivered

  • Request must be raised within 7 days of delivery.

  • Customers must email:

    • Order Number

    • Reason for replacement

  • Replacement will be processed only after confirmation from Yuvan Trading Company.

  • Items sent without prior approval will not be accepted.

Shipping Charges

  • One-side shipping charges for replacement are to be borne by the customer.

  • Our logistics partner will attempt delivery up to 3 times.

  • If delivery fails due to customer unavailability, charges will still apply.


Refund Policy

Refunds are applicable in the following cases:

  • Product is unavailable

  • Vendor fails to ship the product on time

  • Delivery address is outside serviceable area

Refund Terms

  • 100% refund will be issued in eligible cases

  • Refund will be processed to the original payment method

  • Processing time may vary based on bank/payment gateway


Important Note

Returned items should be clearly marked as “Returned Goods” to avoid customs delays.